10 Reasons Why You Should Hire a Collection Agency

10 Reasons Why You Should Hire a Collection Agency

Wilson Cole

Are you a small business struggling to manage unpaid receivables? If so, then hiring a collection agency may be your best bet when it comes to collecting.

In today’s increasingly fast-paced world, it can be extremely difficult for companies without the manpower or resources to keep up with tracking down customer debtors.

Collection agencies excel at bringing in payments that customers have not been able to fulfill on their own—oftentimes at an incredibly low cost and minimal time investment from your organization.

Read these 10 reasons why you should hire a collection agency and make sure your clients are paying up!

10 Reasons Why You Should Hire a Collection Agency

There are several reasons why you may want to consider hiring a collection agency to help you with your debt recovery efforts. Here are ten of the most important reasons:

1. Improved Cash Flow

Managing collections can be time-consuming and frustrating, especially when dealing with difficult customers. That's where a collection agency can be a valuable partner for your business. 

By outsourcing your collections to a professional agency, you can free up valuable time and resources, while improving your cash flow. 

Collection agencies have the expertise and tools needed to quickly and effectively recover debt, which means that you get paid faster and with less hassle. If you're looking for a way to boost your cash flow and keep your business running smoothly, hiring a collection agency may be just what you need.

2. Expertise In Debt Collection

Debt collection agencies have years of experience and expertise in debt collection, making them the perfect candidate for handling your unpaid accounts. 

They have a deep understanding of the Fair Debt Collection Practices Act, know how to approach different types of debtors and have a range of strategies to recover your funds quickly and efficiently. 

By hiring a collection agency, you can save yourself the time and energy of pursuing unpaid debts, and ensure that your accounts receivables are taken care of by professionals who know how to get the job done.

3. Increased Efficiency

Collection agencies do not only have the experience and expertise to handle the collections process, but they also have a proven track record of increasing efficiency. 

By outsourcing the collections process, you can free up your time to focus on other important aspects of your business. Plus, collection agencies have access to specialized software and tools that can streamline the collections process, ensuring that you get paid faster. 

So why struggle with collections on your own when you can hire a collection agency and increase your efficiency?

4. Reduced Stress

One of the biggest benefits of working with a collection agency is the reduced stress it can provide. 

Instead of constantly worrying about whether or not you'll be able to collect on an outstanding debt, you can delegate that responsibility to experienced professionals who know how to get results. 

Plus, with a collection agency handling the tough phone calls and negotiations, you'll be able to focus your time and energy on other areas of your business. Say goodbye to sleepless nights and hello to newfound peace of mind when you choose to hire a collection agency.

5. Improved Customer Relations

Hiring a collection agency may seem like a harsh step for businesses to take, but it can ultimately improve customer relations. 

By outsourcing the debt collection process, businesses free up their own resources to focus on other areas of the company, allowing them to provide better service to their paying customers. 

Additionally, collection agencies have a reputation for being persistent and effective in recovering debts, which can actually motivate customers to pay off their debts and restore their relationship with the business. 

6. Higher Recovery Rates

Collection agencies have the expertise and resources to pursue debtors in a way that you might not be able to. In fact, studies have shown that collection agencies have a higher success rate in recovering debts than businesses trying to collect on their own. 

By hiring a collection agency, you can rest assured that your overdue accounts will be handled professionally, and you'll have a higher likelihood of seeing that money returned to you. 

Don't keep stressing about collection efforts; let a collection agency increase your recovery rates and improve your cash flow.

7. Legal Expertise

A reputable collection agency will have a team of professionals who are well-versed in the legal systems and regulations that govern debt collection. They have the necessary knowledge and experience to navigate through the legal complexities involved in debt recovery. 

With their expertise, they can provide a better chance of success in recovering outstanding debts. Additionally, hiring a collection agency that has legal expertise can protect you from potential lawsuits and legal repercussions, as they know how to follow the laws and regulations that protect debtors. 

In the long run, investing in the services of a collection agency with legal expertise is a wise decision that can help you save money and avoid legal troubles.

8. Customized Solutions

When dealing with overdue accounts, there is no one-size-fits-all solution. Every business is unique, and its customers have varying reasons for not paying their bills on time. This is where a collection agency can come in handy. 

Collectors will work with you to develop customized solutions that fit your business's specific needs.

Whether it's offering flexible payment plans, utilizing skip tracing to locate hard-to-find debtors, or developing personalized communication strategies with your customers, a collection agency can help you recover the money you're owed while maintaining your business's positive reputation. 

9. Reduced Collection Costs

Collection agencies have the expertise and resources to effectively pursue overdue accounts, often recovering debts that might have been otherwise written off. 

By outsourcing your collections, you can save money on staff, resources, and technology, allowing you to focus on your core business functions. 

Furthermore, collection agencies can provide you with timely and accurate reporting, which can help you make better decisions about credit policies and collections strategy. 

10. Time-Saving

When it comes to managing overdue accounts, one of the biggest hurdles businesses face is the amount of time it takes to chase down payments. 

Between sending reminders, making phone calls, and potentially taking legal action, the process can quickly become all-consuming and leave little time for anything else. This is where hiring a collection agency can be a game-changer

By outsourcing the task of collecting overdue debts, businesses can free up valuable time to focus on other areas of their operation. With experienced professionals to handle the job, they can rest assured that their accounts receivable are in good hands while they attend to other important tasks. 


In the end, it all comes down to taking the necessary steps that will best benefit your business and hiring a collection agency is one of those steps. The earlier you are able to reach out for assistance from a trusted agency, the more likely you are to get as much money back as possible.

Of course, this means making sure to find an experienced and reputable agency that has proven experience working with businesses in your industry sector. Through their reliable debt recovery methods, you can quickly and effectively tackle any unpaid invoices you may have accrued over time.

Ultimately, the advantages of hiring a professional collection agency far outweigh any potential risks associated with finding another solution — so what do you have to lose? Take the first step today and give yourself the peace of mind that comes with having cash flow under control.

For more information, book a FREE demo with a Backdoor Hire Specialist.

Wilson Cole

Wilson Cole

Founder and CEO of Adams, Evens & Ross NC, LLC, the nation's largest credit and collection agency designed exclusively for the staffing and recruiting industry. In 2008, he was inducted into Inc. magazine's, "Inc. 500" as CEO of Adams, Evens & Ross NC, LLC, the 307th fastest-growing privately-held company in America. This exclusive group of other Inc. 500 CEOs includes; Bill Gates of Microsoft and Larry Ellison of Oracle. In 2007, Recruiting & Staffing Solutions Magazine named him "The Billion Dollar Man", based on successful collections of more than 1 Billion dollars in past due debt. With a career spanning 30 years as CEO of Adams, Evens & Ross NC, LLC, he's in the business of getting clients paid.